Since Donna's untimely passing last October, this website has been stumbling along in disabled order. I've been able to continue fulfilling physical orders, however - for reasons unknown - customers purchasing our digital goods were unable to open them.
A couple of months ago, I hired a service to identify and repair the problem - which required me to identify various affiliates I didn't know we had and the various usernames and passwords that Donna used to interface with them. This has taken an eternity to do.
Today I was notified today that all of our known issues have finally been resolved.
To the best of my knowledge, I've refunded every PayPal order that reported inability to access and make use our digital products. Please let me know if you're still having any problems with the present set-up. I can be reached at tim@videowatchdog.com.